Contact information

Phroneo Threads – Contact Information

We’re here to help and serve you with excellence. If you have any questions, concerns, or inquiries, feel free to reach out to us.

Email Support

For all customer support, orders, and general inquiries:
[your email here]

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday & Public Holidays: Closed

Response times may take up to 24 hours during business days.

Order Support

For questions about your order, please include:

  • Your Order Number

  • Your Full Name

  • A brief description of your issue

This helps us assist you faster.

Location

Based in South Africa
(Full business address available upon request for security and operational reasons)

Social Media (Optional but recommended)

Stay connected and updated:

  • Instagram: [@yourhandle]

  • TikTok: [@yourhandle]

  • Facebook: [your page]

Important Notice

Phroneo Threads will never ask for sensitive payment information via email or social media. Please ensure you are communicating with our official channels only.